Nekua Blends: what it is and how it works

What are Nekua Blends?

Nekua Blends is Nekua’s launch line: six powder formulas, one stick a day to dissolve in water. Each formula has its own time of day, from morning to evening, and all share the same base: NekuaSelection®. Each pack contains 20 sticks, for a sustainable routine that leaves room for weekends, travel, and days that are different from the rest.

What is NekuaSelection®?

NekuaSelection® is the complex found in every one of our formulas: olive extract (Opextan®) and grape seed extract (Enovita®), both standardized, meaning they contain the same amount of characterizing molecules in every batch. To these, we add a mushroom, chosen for every specific need.

What are the six Nekua Blends and what is each one used for?

Energy-Metabolism: designed for when the day starts off uphill already.
Mind-Focus: designed for when days start to demand more.
Gut-Balance: designed for when meals and schedules don't follow the rules.
Muscles & Bones-Sport: designed for when the body moves more.
Immune-Defence: designed for when the body recovers less than usual.
Mind-Sleep: designed for the end of the day, when it's time to unplug.

Why powder instead of capsules?

The powder allows multiple ingredients to be combined into a single daily dose, in the quantities indicated on the label: NekuaSelection®, fiber, functional mushroom, and specific active ingredients. And it turns taking them into a little ritual, not a pill to remember.

What are the distinctive features of Nekua?

Three things. First: in every blend you will find Opextan® and Enovita®, two Indena extracts supported by scientific studies. Second: we use registered active ingredients, meaning documented ingredients, not generic raw materials. Third: we choose vitamins and minerals in their most suitable forms, such as vitamin B6 in the form of P5P or magnesium bisglycinate. On each product page, you can find the form we have chosen, ingredient by ingredient.

What are registered active ingredients such as Cognizin®, Wellmune®, or Zynamite®?

These are raw materials developed by specialized companies, with a defined extraction process and/or a declared titration, meaning a defined amount of active ingredient in each batch, and supported by scientific studies. In the product sheet, you will find the name, titration, and quantity of each one.

Where can I find the exact quantities for each ingredient?

You can find them on the product page for each blend and on the packaging, in the complete nutritional table with quantities and percentages of NRVs (Nutrient Reference Values). The NRV percentages apply only to vitamins and minerals; for other substances, we indicate the quantity per daily dose.

Choosing the right blend

Can I take multiple blends on the same day?

The combinations published in the Nekua Stacks section are formulated taking into account the total nutrient content of the paired products. If you wish to take more blends than those included in a stack, or if you already take other supplements, consult your doctor before combining them. Do not exceed the recommended daily dose. Supplements are not intended as substitutes for a varied and balanced diet and a healthy lifestyle.

Which blend should I start with?

Each Nekua Blend has its own moment of use and a different formula. If you are looking for a starting point, you can find our suggested combinations in the Nekua Stacks section. Supplements are not intended as a substitute for a varied and balanced diet and a healthy lifestyle.

How many blends can I take together?

The combinations published in the Nekua Stacks section are formulated by taking into account the total nutrient content of the paired products. If you wish to take more blends than those included in a stack, or if you are already taking other supplements, please consult your doctor before combining them. Do not exceed the recommended daily dose. Supplements are not intended as a substitute for a varied, balanced diet and a healthy lifestyle.

What is the difference between Mind-Focus and Mind-Sleep?

Mind-Focus and Mind-Sleep are both part of the Mind line, but they are designed for two different times of the day. Mind-Focus: designed for when the days start to demand more. It is taken in the morning, after breakfast. Mind-Sleep: designed for the end of the day, when it is time to switch off. It is taken in the evening, shortly before going to bed. The two products can be taken on the same day, each in its own time slot, while respecting the recommended daily dose of each: 1 stick of Mind-Focus and 1 stick of Mind-Sleep. Do not exceed the recommended daily dose. Supplements are not intended as a substitute for a varied and balanced diet and a healthy lifestyle. Anyone already taking other supplements or medications should consult their doctor or pharmacist.

I cannot find my need among the six blends: what can I do?

The launch range covers six areas, but not all needs yet. If what you are looking for is not there, subscribe to our newsletter: we will notify you as the range grows. For needs related to a health condition, please continue to consult your doctor or pharmacist.

How do you use it

How do you prepare a Nekua stick?

Pour one stick into approximately 250 ml of water, stir well, and drink, preferably during the time slot indicated on the packaging. Two exceptions: Mind-Sleep should be dissolved in lukewarm water, and Muscles & Bones-Sport, which has a larger stick, requires more water. You can find the precise instructions on each package and in the product data sheet.

Is there a right time of day to have each blend?

Each blend has its moment, chosen based on its formula and your daily routine. Energy-Metabolism: in the morning, preferably with breakfast. Mind-Focus: in the morning, after breakfast. Gut-Balance: with breakfast or lunch. Muscles & Bones-Sport: in the afternoon or before physical activity. Immune-Defence: preferably with a meal. Mind-Sleep: in the evening, shortly before going to bed. There is no need for a precise time: the important thing is to find the moment that fits your routine and maintain it regularly.

How long does a pack last?

Each pack contains 20 sticks for a month of use. This number is not random: a sustainable routine leaves room for weekends, trips, and days that are different from the rest.

How long does it take for the first effects to be noticed?

One pack contains 20 sticks, corresponding to 20 days of use according to the instructions on the label. Food supplements are intended to be incorporated regularly into your daily routine and are not intended as a substitute for a varied and balanced diet and a healthy lifestyle.

What happens if I skip a day or forget to take it?

Nothing serious: resume the next day, without making up for it with two sticks on the same day. The daily dose remains one. Do not exceed the recommended daily dose.

Can I take two sticks of the same blend in one day?

No. The recommended daily dose is one stick and should not be exceeded. If you use multiple Nekua products on the same day, you can find pre-defined combinations and instructions on how to take them in the Nekua Stacks section, while respecting the recommended daily dose of each product.

Can I dissolve it in something other than water, such as milk, juice, or coffee?

Water is better: it is with water that we have perfected the dispersion and taste of each blend. You choose the temperature. The exception is Mind-Sleep, designed for lukewarm water.

Should it be taken on a full or empty stomach?

It depends on the blend, and the time slot already tells you: Energy-Metabolism with breakfast, Mind-Focus preferably in the morning after breakfast, Gut-Balance with breakfast or lunch, Immune-Defence in the late afternoon or evening, Mind-Sleep away from meals, half an hour before sleep, Muscles & Bones-Sport in the afternoon or before physical activity.

Can I prepare it in advance and drink it a few hours later?

Better not: prepare the stick just before drinking it. Once dissolved, the powder remains in suspension for only a short time and some ingredients are more stable in the sealed sachet than in water. If you need to plan ahead, take the stick with you and dissolve it when you're ready: that's why it comes in single-dose format.

There is some residue left at the bottom of the glass: is that normal?

Yes, that's normal: with so many plant extracts and fibers, a slight residue may remain at the bottom. Add a little water, stir again, and finish drinking.

Can I take the sticks with me when traveling or on a plane?

Yes. The sticks are single-dose, sealed, and in powder form: you can carry them in your hand luggage without the restrictions that apply to liquids. Keep them away from heat and moisture.

Ingredients, allergens and quality

How do you ensure product safety and quality?

Nekua Blends are food supplements produced in authorized facilities, in compliance with Italian and European sector regulations. As required by law, every batch undergoes checks before being marketed. The products are gluten-free and lactose-free, and each batch is analyzed to verify this.

Do the blends contain gluten, lactose, added sugars, or caffeine?

No: all six blends are gluten-free, lactose-free, and contain no added sugars, and none contain sources of caffeine. For the complete list of allergens, always check the product label.

If there are no added sugars, what makes the blends sweet?

All Nekua Blends have no added sugar. Sweetness is provided by steviol glycosides, obtained from Stevia, and natural flavorings.

Are the blends suitable for those following a vegetarian or vegan diet?

At the moment, Nekua products do not have vegan certification.

Can Muscles & Bones-Sport be used by those who participate in competitive sports or are subject to anti-doping controls?

Muscles & Bones-Sport is designed to support physical activity. If you participate in competitive sports subject to anti-doping controls, please verify its compatibility with your federation's regulations with your medical or technical team before use.

I am allergic to mushrooms: can I take Nekua Blends?

All six blends contain a mushroom standardized for polysaccharides: if you have a confirmed allergy, do not take them and consult your doctor.

Do the blends contain soy, nuts, or other allergens?

None of the six Nekua Blends contain allergens. The precise details are always on each package and on the relevant product data sheet.

Where do Nekua ingredients come from?

Opextan® and Enovita®, the two extracts that make up NekuaSelection® and which you will find in all our blends, are developed and produced by Indena: Opextan® is a standardized extract of Italian olive pulp, while Enovita® is a standardized extract of French grape seeds. The registered active ingredients in each blend come from specialized Italian and international producers, chosen for the clinical documentation of each raw material. We select vitamins and minerals in their most suitable chemical form.

Where are Nekua Blends produced?

All Nekua Blends are produced and packaged in Italy.

Are Nekua products 100% natural?

No. Alongside the plant extracts of NekuaSelection®, some vitamins and minerals are in forms specifically produced to ensure precise dosage, stability, and safety, such as magnesium bisglycinate or selenium as L-selenomethionine.

How should the sticks be stored and how long do they last?

Store the sticks in a cool, dry place, away from direct light: there is no need to refrigerate them. Each stick is individually sealed, so you can carry it with you without it spoiling. The expiration date is printed on each stick; once opened, consume it immediately.

Can I take the same blend for months or do I need to take a break?

Follow the instructions for use provided on the label and do not exceed the recommended daily dose. If you wish to use the product for prolonged periods, seek medical advice.

Health, medicine, and special cases

Can I take Nekua while pregnant or breastfeeding?

Read the warnings on the label of every Nekua Blend. Consult your doctor if pregnant or breastfeeding.

Are Nekua Blends suitable for children or teenagers?

Nekua Blends are not intended for children. For use during adolescence, we recommend evaluating the individual product and seeking medical advice. As indicated on the label, keep out of reach of children under 3 years of age.

Do Nekua supplements replace a meal?

No. A dietary supplement is not intended as a substitute for a varied and balanced diet and a healthy lifestyle.

Can I take Nekua if I am taking medication or other supplements?

If you are taking medication or other supplements, talk to your doctor first, including to avoid overlapping dosages.

Are there any contraindications or side effects?

Nekua Blends are formulated for daily use at the indicated doses. As with any supplement, do not exceed the recommended daily dose stated on the label. In case of adverse reactions, discontinue use and consult a physician.

Can I drink alcohol while taking Nekua Blends?

Follow the warnings on the label. For information regarding alcohol consumption while using this product, consult your doctor.

I had a reaction after taking a product: what should I do?

Stop taking it immediately and, if symptoms persist, consult a doctor. Then write to us from the Contact page, specifying the product, the batch number printed on the packaging, and what happened.

Price, subscription, and purchase

Is it better to get the subscription or a single purchase?

Both subscriptions and purchasing multiple products together save you money compared to single purchases: you can always see all discounts and the final price in your cart. Subscriptions can be paused, modified, or cancelled at any time from your account. For more information, please consult the Returns and Cancellations page.

If I'm not satisfied, can I get a refund?

The right of withdrawal is valid for 14 days from receipt of the order, provided the packaging is intact. Withdrawal may be exercised without stating a reason. Free gifts cannot be returned, and legal warranty rights remain unaffected. For further information, please consult the Returns and Withdrawal page.

Where can I buy Nekua Blends?

For now, Nekua Blends are only available on nekua.com.

Can I buy Nekua at a pharmacy or in a store?

Not at the moment: Nekua Blends can only be purchased on nekua.com.

How does the subscription work?

You can receive your Nekua Blends via subscription, at a discounted price compared to a one-time purchase. Two plans are available: Monthly, with billing and delivery every month, and Quarterly, with billing and delivery every three months. The subscription renews automatically and includes a minimum period only for the monthly subscription, which is two months. Once the minimum period has passed, you can pause or cancel your subscription from your personal area. A Nekua account is required to activate a subscription, and Klarna payments are not available. Full details can be found in the Terms of Sale.

If I cancel my subscription mid-cycle, will I still receive the shipment that is already scheduled?

You can cancel your subscription at any time, taking into account the minimum periods provided: for the monthly subscription, the minimum period is two months. If you cancel during the minimum period, the cancellation takes effect at its expiry and, in any case, from the renewal following the current one. If the next shipment is already being prepared when you cancel, you will receive it as planned and the cancellation will take effect from the following shipment, which will not be charged to you. Within 14 days of the first delivery, you may still withdraw without respecting the minimum period: in this case, you will no longer receive any deliveries. Full details can be found in the Terms and Conditions of Sale and on the Returns and Withdrawals page.

Do you offer gift wrapping or gift sets?

Nekua packaging is also designed to be given as a gift.

Shipping and delivery

Which countries do you ship to?

At the moment, we only ship within Italy, including the islands.

How long does delivery take?

We deliver on business days, from Monday to Friday. If you order by 11:30 am on a business day, you will generally receive your package in 24-72 hours; for the islands, it may take an additional 2 days. Orders placed after 11:30 am, on weekends, or on holidays will be processed starting from the next business day.

How much is shipping?

Shipping is always free.

What happens if there is a strike or a courier delay?

In the event of strikes or service disruptions, we may rely on alternative couriers to minimize delays, although delivery times may still be longer than usual. If your order is delayed, please write to us via our Contact page.

Can I choose the courier or the delivery time slot?

For now, you cannot choose either the courier or the delivery time.

How do I track my order?

As soon as your order ships, we will send you a shipment confirmation email and another with a tracking link. If you have an account, you can find the same link in the orders section of your personal area. If you cannot find the email, please also check your spam folder; if it is not there, write to us via the Contact page.

My package still hasn't arrived: what should I do?

First, check the tracking information you received via email: the package is often being held or has been left at a pickup point. If the tracking has been stalled for more than 48 hours or shows as delivered but you have not received it, write to us from the Contact page with your order number: we will open an investigation with the courier, and if the package is confirmed as lost, we will arrange a reshipment or a refund.

Can I change the shipping address after placing an order?

If the order has not yet been shipped, please contact customer service via the Contact page as soon as possible to request a change of address. Upon shipment, you will receive an email from the courier allowing you to modify certain delivery details once. You can find full details in the Terms and Conditions.

Payments and Invoicing

What payment methods do you accept? Can I pay in installments?

You can pay with a credit or debit card, Apple Pay, Google Pay, PayPal, and Klarna. You can pay for your order in one lump sum or in installments by choosing Klarna at checkout. For subscriptions, some payment methods may not be available: at checkout, you will only see the ones you can use.

Is the payment on the website secure?

Yes. Payments are handled by authorized third-party providers and card details are encrypted during transmission: Nekua does not have access to your full card details.

My card was declined: what should I do?

Check that the details are correct and that the card has not exceeded its limit. If the problem persists, try another payment method or write to us via the Contact page.

I have a discount code, how do I use it?

Enter it in the designated field at checkout, before completing payment.

How do I receive the invoice for my order?

You can request it directly at checkout, before completing your purchase.

Returns, refunds and warranty

Can I return a Nekua product?

Yes: you have 14 days from receipt of your order to exercise your right of withdrawal for products that are unopened and in their original packaging. For more information, please consult the Returns and Withdrawals page.

Can I return only part of the order?

Yes, you can return even a single product: it is not necessary to return the entire order. If you withdraw from only some products, the refund will take into account the price effectively applicable to the products you keep: discounts linked to the overall purchase, such as those on bundles, may no longer be valid and the amount refunded could therefore be less than the price paid for the returned products. All details are on the Returns and Withdrawals page.

Who pays for return shipping?

Return shipping is at our expense.

When do I receive my refund after a return?

The refund will be issued within 14 days of the withdrawal notice, using the same payment method used for the purchase. The actual processing time may, however, also depend on your bank or payment service provider.

Can I exchange a product instead of returning it?

We do not offer direct exchanges: you can make a return directly from your order section and proceed with a new order for the product you wish to receive.

I received a damaged or incorrect product: what should I do?

If the product arrived damaged due to shipping, you can start a return procedure directly from your order section. Alternatively, you can report it to us via our support channels, indicating the order number: as stated on the Shipping and Costs page, you will receive a new shipment or a refund. If, however, the product is defective or non-compliant, for example with a missing or broken stick, do not consume it and report it via our support channels: based on the legal guarantee, you are entitled to a replacement for two years from delivery, as indicated on the Legal Guarantee and Complaints page. You can find a summary of your rights in the harmonized notice on the legal guarantee, available in the dedicated section, and all support channels on the Contact page.

What warranty do I have if the product is defective?

If the product has a lack of conformity, you are entitled to the two-year legal warranty provided for by the Consumer Code: contact us from the Contact page and we will arrange for a replacement or, if that is not possible, a price reduction or a refund. You can find all the details on the Legal warranty and complaints page.

I am missing a stick in the package or I found one broken: what should I do?

If a stick is missing from the package or if a stick is damaged, do not consume the product and keep it in its original packaging. This is a lack of conformity, covered by the 2-year legal guarantee from delivery: you can report it by following the instructions on the Legal Guarantee and Claims page, indicating the order number and, if possible, attaching a photo of the product. Under the guarantee, you are entitled to a replacement of the product or, in the cases provided for, a price reduction or a refund. You can find all support channels on the Contact Us page.

Account, orders and support

Can I modify or cancel an order after submitting it?

With your order confirmation, you will receive a dedicated link through which you can modify your data and shipping details by following the guided instructions. For other changes or to cancel your order, provided it has not yet been prepared for shipment, please write to us as soon as possible via the Contact page or your order page and we will attempt to assist you. Once shipping has commenced, it is no longer possible to modify or cancel the order, as indicated on the Shipping and Costs page. Consumer rights, including the right of withdrawal within 14 days of delivery, remain valid as stated on the Returns and Withdrawal page.

The site gives me an error during checkout: what should I do?

Try refreshing the page or using a different device or browser. If the issue persists, write to us via the Contact page, indicating the error you are seeing.

Do I need to create an account to place an order?

No, you can order as a guest. The account is for the subscription, as that is where you can pause, change the frequency, or cancel on your own. You can also create it after your first order, using the same email.

How do I create an account?

Go to the site's login page and follow the wizard.

How do I change my saved details or address?

From the "My account" section, you can update your personal details and saved addresses. Please note that the change applies to future orders: the address for an order already placed remains as indicated.

How do I delete my account or my personal data?

To delete your account, go to Profile and select "Delete your account." Deleting your account does not result in the deletion of all data: data related to orders and invoices are kept for 10 years for legal obligations. To exercise your privacy rights, including data deletion, you can use the DSAR Form, available in the website footer, or write to privacy@nekua.com or the Data Protection Officer (dpo@nekua.com). All details regarding data retention are in the Privacy Policy.

How do I contact customer support?

You can find all the ways to contact us on the Contact page.

Packaging and sustainability

How should the packaging be recycled?

The box and the bookmark are made of paper (PAP 21) for all products. The Energy-Metabolism, Mind-Focus, Gut-Balance, Muscles & Bones-Sport, and Immune-Defence sticks are made of plastic (C/LDPE 90), while the Mind-Sleep sticks are made of aluminum (C/ALU 90). Before disposing of the packaging, check the waste sorting rules for your municipality.

The brand, the company, and the AI assistant

Are the reviews on the site verified?

We collect reviews via Trustpilot: the request is sent automatically only after an order, a few days after delivery.

Is the site chat an automated assistant or a person?

The site's chat is an automated artificial intelligence assistant, also available on WhatsApp. It answers questions about products, orders, and shipments based on official Nekua information. It does not provide medical advice and does not replace the opinion of a doctor. The answers are generated automatically, are for commercial communication purposes, and may contain errors. As indicated in the Privacy Policy, health-related data should not be entered into the chat. To speak with a person, you can contact customer service from the Contact page.

Are my chat conversations saved?

For all information regarding the use of Nekua's artificial intelligence, you can consult the Privacy Policy and Terms and Conditions pages.